The CLO On-Demand Starter Kit
5 Essential Learning Systems Every Startup Needs by Series A
Welcome!
This starter kit is designed for founders, operators, and team leads who are scaling fast — and feeling the strain of training that doesn’t scale.
These are the 5 foundational learning systems I help early-stage orgs build — and the exact ones I’d focus on first as your CLO On-Demand.
01
New Hire Onboarding Flow
- Goal: Get new hires productive in < 10 Days
- Includes: Role-specific onboarding templates, tech stack guides, 30-60-90 goals
- Common Pitfalls: No ownership, outdated docs, tribal knowledge
- Quick Tip: Centralize your checklists to track onboarding, with links to training, videos, and so on for one-stop shop management.
Download the 30-60-90 Day Onboarding Template!
02
Internal Knowledge Hub
- Goal: Centralize everything so your team stops asking “where’s the doc for…?”
- Includes: SOPs, team charters, product FAQs, tribal knowledge
- Tools: Confluence, Highspot, LMS documentation
- Pro Tip: Start with a “Start Here” section and organize by function
Download the Team Wiki Starter Template
03
Customer Education / Enablement
- Goal: Reduce support tickets + improve onboarding = faster time-to-value
- Includes: Walkthrough videos, how-to guides, in-app tips, learning paths
- MVP Tip: Start with a 3-video “Essentials” series + support doc
Download a sample Customer Journey Map
04
Train-The-TRAIner System
- Goal: Make training repeatable, even if you’re not the one doing it
- Includes: Internal facilitator guides, checklists, recorded demos
- Tip: Record your onboarding once, then let others build from it
Download a sample Train-The-Trainer Checklist
05
Inclusive & Neurodivergent-Friendly Learning
- Goal: Support all the brains on your team
- Includes: Structured learning flows, captioned videos, multiple content formats
- Quick Wins: Chunk content, offer transcripts, allow self-paced review
- Bonus: Include sensory/environmental considerations for in-person onboarding
Download the Neuroinclusive Design Tips Checklist
Intrigued?
Need help building any of these systems? I offer a free 30-minute strategy call to help you prioritize and assess your biggest learning gaps.
Book a Strategy Call with Jeremy
